Draft terms for introducers and sales reps

What you do

You may introduce trade businesses you genuinely think might want a Find Us Online website. You are an introducer only: you have no set hours and no duty to introduce anyone.

Ask first

Before you give us anyone's name, number or other details, ask them whether they are happy for Find Us Online to contact them about a website. Only pass on people who have said yes, and tell us when they said it.

No cold marketing

Do not cold-call, bulk-email, bulk-text, copy details from directories, buy lists or market to anyone on our behalf, and do not use an employer's or workplace customer list to find introductions.

You do not sell for us

You cannot make an agreement for Find Us Online, change prices, offer discounts, promise results, or describe yourself as our employee, partner or agent. Find Us Online handles every preview, price and agreement.

Reward

You are paid the same as a sales rep, on the business you introduced. On a monthly plan you earn £30.00 once the second payment of a business you introduced has cleared, then £5.00 each time a later monthly payment clears; once 10 of your clients are still paying, each later monthly payment earns £7.00 instead. On a yearly plan you earn £90.00 when a business you introduced pays for the first year (payable 14 days after their website goes live, if they are still subscribed) and £60.00 each time they renew. If you are already a Find Us Online client you can take one free month instead of your first reward.

Who gets the reward

The business must be new to us. If two people introduce the same business, the first introduction we recorded gets the reward unless we agree otherwise in writing.

Earned rewards stay earned

Once a reward has been earned it is not taken back because the business later leaves. We may correct an obvious duplicate, mistake or dishonest introduction.

Payment and tax

Cash rewards are paid by bank transfer to the details you give us. You are responsible for any tax due on them.

Information

Keep anything you learn about Find Us Online that is not public to yourself, and do not keep anyone's details longer than you need to make the introduction.

No tie

You can recommend or work with anyone else. We do not promise any number of introductions or rewards, and either of us can end this at any time; rewards already earned are still paid.

Status

This is meant to be an occasional introduction arrangement, not a job. If it ever works differently in practice, the real arrangement decides your rights, not this label.

Your role

You find trade businesses that may want a Find Us Online website, ask whether they would like a free preview, record what happened accurately in the rep area, and do the follow-ups agreed with Find Us Online.

Self-employed only if you really run your own sales business

These terms treat you as self-employed only if you genuinely run your own sales business: you choose your own hours and methods, you can work for other businesses, you pay your own costs, and you can turn work down. If that is not how it works in practice, you are a worker or an employee whatever this document says, and Find Us Online will check each pay period that what you are paid for all your working time, including training and admin, is at least the National Minimum Wage, topping it up if it is not. Rewards alone are never allowed to leave you below it.

Rewards

On a monthly plan you earn £30.00 once the second payment of a client you signed has cleared, then £5.00 each time a later monthly payment clears; once 10 of your clients are still paying, each later monthly payment earns £7.00 instead. On a yearly plan you earn £90.00 when a client you signed pays for the first year (payable 14 days after their website goes live, if they are still subscribed) and £60.00 each time they renew. A client counts as yours only if they were not already a client or a prospect given to someone else, and the sign-up was honestly made.

Rewards you have earned stay earned

Once a reward is payable it is not taken back because the client later leaves. Find Us Online may correct an obvious duplicate, a mistaken payment or a dishonest sign-up. If you stop working with us, a reward for a client you signed beforehand is still paid if the qualifying payment clears within 60 days of your leaving.

Changes

Find Us Online may change the reward amounts for the future by telling you in writing first. A change never reduces a reward already earned. If these terms change, you will be asked to read and accept the new version before you carry on.

Only numbers the system gives you

You may only ring numbers the rep area gives you. The system only gives you a number that has been checked against the Telephone Preference Service and the Corporate Telephone Preference Service in the last 28 days and is not on our do-not-call list. You must not use your own lists, buy data, copy numbers from directories or Google, or export or copy Find Us Online prospect information.

One "no" ends contact

If someone says they do not want to hear from us, log it straight away as "not interested": that puts them on our one shared do-not-call list, which stops calls, letters and emails from everyone at Find Us Online. Never contact them again by any route, and never argue or try again later.

Calls

Say who you are and that you are calling for Find Us Online, and why. Use the agreed caller ID. Do not leave sales voicemails and do not send follow-up texts or emails to sole traders without their permission. Before a preview is sent, record the way the trader chose to receive it and their permission for one follow-up.

What you can and cannot promise

You can explain the price and terms Find Us Online gives you, how the preview works and when Daniel will be in touch. You must not promise Google rankings, a number of enquiries, more income, an exclusive area, a finish date or a discount, or anything not in the client's actual terms. You cannot sign contracts or change terms for Find Us Online, and you must never suggest you are Google, a council or a trade body.

Your account and information

Use only your own account and keep your sign-in private. Prospect lists, previews, scripts and anything else not public belong to Find Us Online and are only for this work. Tell Daniel at once about any complaint, data request, lost device or account you think someone else has used.

Ending

Either side can end this at any time. Your access stops when it ends, and you must delete any Find Us Online prospect information you hold.